December 2024

Returns are an inevitable part of doing business online. In fact, recent studies show that the global return rate for online purchases hovers around 20-30%, with certain categories like apparel reaching even higher rates1. While returns can represent lost revenue, they also present an opportunity: a well-managed returns process can actually enhance the customer experience, […]

As consumer expectations continue to rise, businesses must adapt to maintain a competitive edge. One key factor that has emerged as critical is inventory visibility—the ability to track and manage stock levels across all sales channels and fulfillment centers in real time. According to a 2023 study by Deloitte, 79% of retailers view real-time inventory

Small and medium-sized businesses (SMBs) have long faced the challenge of competing with larger companies, especially when it comes to logistics and fulfillment. With consumers expecting faster, more convenient delivery options, SMBs must adapt to new strategies to stay competitive. One such strategy that can significantly improve operational efficiency and customer satisfaction is multi-channel fulfillment.